Terms of Purchase

Terms of Purchase for De Match Koning

These Terms of Purchase govern all orders placed through the De Match Koning website (hereinafter “the Website”). By placing an order, you agree to be bound by these terms. Please read them carefully before making a purchase.

1. Order Placement and Confirmation

  • To place an order, you must provide accurate and complete information, including shipping details, contact information, and payment details.
  • Upon submitting your order, you will receive an automated email acknowledgment. This does not constitute order confirmation. A formal order confirmation, including details of your purchase and estimated delivery timeline, will be sent once your payment is processed and the order is verified.
  • De Match Koning reserves the right to refuse or cancel any order at its discretion (e.g., due to product unavailability, pricing errors, or suspected fraud). You will be notified promptly if your order is canceled.

2. Pricing and Payment

  • All prices on the Website are displayed in USD (United States Dollars) and include applicable taxes and duties, unless stated otherwise.
  • We accept major credit/debit cards (Visa, Mastercard, American Express, etc.) and other secure payment methods as indicated on the Website.
  • Payment must be completed at the time of order placement. Your payment information is processed securely through third-party payment providers; De Match Koning does not store full payment details.
  • In the event of a failed payment, your order will not be processed until payment is successfully completed.

3. Shipping and Delivery

  • Processing Time: Orders are typically processed and shipped within 1–3 business days of order confirmation.
  • Delivery Time: Once shipped, delivery is estimated to take 6–12 business days for all destinations, both domestic and international. This timeline is approximate and may be affected by factors beyond our control (e.g., customs delays, postal service disruptions).
  • Shipping costs are calculated at checkout based on your location and the size/weight of your order.
  • We do not offer express shipping at this time.
  • You will receive a tracking number via email once your order is shipped, allowing you to monitor its progress.

4. Returns and Refunds

  • Return Eligibility: You may return unused, unworn, and undamaged items within 60 days of the delivery date for a full refund (excluding shipping costs). Items must be returned in their original packaging with all tags attached.
  • Return Process: To initiate a return, contact our customer service team at info@dematchkoning.net with your order number and reason for return. You will receive instructions on how to return the item(s).
  • Refund Processing: Once we receive and inspect the returned item(s) and confirm they meet the return criteria, a refund will be issued to your original payment method within 5–10 business days. The timing of the refund appearing in your account may vary depending on your bank or payment provider.
  • Non-Refundable Items: Customized or personalized items, as well as items marked as “final sale,” are not eligible for return or refund.

5. Product Availability and Changes

  • Product availability is subject to change without notice. In the event a product is out of stock after your order is placed, we will notify you promptly and offer a refund or the option to substitute with a similar product (if available).
  • We reserve the right to modify product details (e.g., design, fabric, sizing) at any time. Such changes will not affect orders already confirmed.

6. Limitation of Liability

  • De Match Koning shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or services (e.g., delays in delivery, loss or damage to items during shipping, or dissatisfaction with product fit/style).
  • We are not responsible for errors in shipping information provided by you. Please verify your shipping details carefully before placing an order.

7. Contact Us

For questions or concerns regarding these Terms of Purchase, please contact us at: